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Privacy Policy

Last updated: September 2026

Clearwide Environmental respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or use our services.

1. Who We Are

Clearwide Environmental provides drainage services throughout Ireland, including drain unblocking, CCTV drain surveys, drain repairs, drain relining, drain tracing, grease trap services and related drainage services.

For the purposes of data protection law, Clearwide Environmental is the data controller of personal information collected through this website.

Contact details:


Clearwide Environmental
Phone: 085 829 1098
Email: info@clearwide.ie
Address: Boolabwee, Fermoy, Co.Cork, P61E030

2. Information We May Collect

We may collect personal information when you contact us, request a quotation, submit an enquiry form or otherwise communicate with us.

This may include:

  • Your name

  • Email address

  • Telephone number

  • Property or service address

  • Details of the drainage issue or service you require

  • Information you provide through website forms

  • Correspondence between you and Clearwide Environmental

We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information and how you interact with the website.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Provide quotations

  • Arrange appointments or drainage services

  • Communicate with you about work being carried out

  • Provide customer support

  • Maintain business and accounting records

  • Improve our website and services

  • Protect the security of our website

  • Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so under applicable data protection legislation.

4. Legal Basis for Processing

Depending on the circumstances, we may process your personal data because:

  • It is necessary to provide a service or take steps at your request before providing a service

  • We have a legitimate business interest in responding to enquiries and operating our business

  • We are required to comply with a legal obligation

  • You have provided your consent where consent is required

Where processing is based on consent, you may withdraw your consent at any time.

5. Website Contact Forms

When you complete a contact or quotation form on this website, the information you provide will be used to respond to your enquiry and, where appropriate, provide the service you have requested.

Please do not include unnecessary sensitive or confidential information when submitting a website form.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the site and improve the overall user experience.

Some cookies are necessary for the website to function, while others may be used for analytics or marketing purposes.

Where required, non-essential cookies will only be used with your consent.

You can manage your cookie preferences through the cookie banner or settings available on our website.

7. Google Analytics and Other Website Tools

We do not use website analytics tools such as Google Analytics.

8. Sharing Your Personal Information

We do not sell your personal information.

We may share personal data with trusted service providers where necessary for the operation of our business or website.

These may include:

  • Website and hosting providers

  • IT service providers

  • Accounting or professional advisers

  • Payment providers, where applicable

  • Analytics or advertising platforms

  • Contractors or service providers involved in providing services to you

We only provide third parties with the information necessary for them to perform the relevant service.

We may also disclose information where required by law.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purpose for which it was collected and to comply with legal, accounting and regulatory requirements.

The length of time information is retained may vary depending on the nature of the information and our relationship with you.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and Irish data protection legislation, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request restriction of processing

  • Object to certain types of processing

  • Request the transfer of your data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

12. Complaints

If you have concerns about how your personal information is being processed, please contact Clearwide Environmental first so that we can try to resolve the issue.

You also have the right to make a complaint to the Data Protection Commission (DPC) in Ireland.

The Data Protection Commission can be contacted through its official website at www.dataprotection.ie.

13. Third-Party Websites

Our website may contain links to other websites.

Clearwide Environmental is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

Any updated version will be published on this page with a revised "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Clearwide Environmental
Phone: 085 829 1098
Email: [insert email address]

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16.Wix Forms

This website uses Wix Forms to collect information submitted through contact forms, quotation request forms and other enquiry forms.

When you submit a form through this website, the information you provide may be stored within the Wix platform and made available to Clearwide Environmental so that we can respond to your enquiry or provide the service you have requested.

Information collected through Wix Forms may include:

  • Your name

  • Email address

  • Telephone number

  • Property or service address

  • Details of the service you require

  • Any other information you choose to provide in the form

Wix may process this information on our behalf as a website and technology service provider. Wix may also process certain technical information in accordance with its own privacy and security practices.

Clearwide Environmental only uses information submitted through Wix Forms for legitimate business purposes, including responding to enquiries, preparing quotations, arranging services and maintaining customer records where required.

I’d also slightly revise your existing Website Contact Forms section so it doesn’t duplicate this too much.

You could change that section to:

Website Contact Forms

When you submit an enquiry or quotation request through this website, the information you provide will be used to respond to your request and, where appropriate, arrange or provide the service you require.

Forms on this website are provided through Wix Forms. Further information about how submitted form data is handled is outlined in the Wix Forms section of this Privacy Policy.

That makes the policy more accurate for the actual site setup.

​

GDPR and Your Data Protection Rights

Clearwide Environmental processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection law.

Depending on the circumstances, you may have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Request the deletion of your personal data where appropriate

  • Ask us to restrict how your personal data is used

  • Object to certain types of processing

  • Request a copy of your personal data in a portable format

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact Clearwide Environmental using the contact details provided in this Privacy Policy.

We may need to verify your identity before responding to a data protection request.

You also have the right to raise a concern or make a complaint to the Data Protection Commission in Ireland.

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